Track Sales Expanded View »
Can you track your Social Media performance back to your bottom line? We can, and we thought every business should be able to do the same thing. Use SocialWeaver to:
Categorize customers according to your specific sales cycle
Tag contacts for reporting, analysis, and targeting
Store customer data and communication history
SocialWeaver tracks interactions with your customers
in a way that benefits your business »
Analyze Results
Want to see what kind of results social media is really delivering for your business? We’ve built SocialWeaver to do just that. With it you can:
Track sales conversions with custom reporting
Assign relative value and cost to social media actions
Measure and attribute program level ROI to social media
SocialWeaver can make your social media more
profitable for your business »
Streamline Support Expanded View »
Maybe your workflow for resolving customer complaints leaves your customer happy but your internal team crying. We’re about to be your team’s favorite thing since sliced bread. SocialWeaver enables your service and support team to:
Track and store message history between users when resolving complaints and issues among multiple team members and stakeholders
Share customer notes and reminders among team members
Schedule follow-up customer messaging to ensure adequate resolution
SocialWeaver makes responding to customers easier
than it's ever been »
Engage Community Expanded View »
Your audience isn't getting any smaller, that's for sure. We help create scalable engagement no matter how big your community is. SocialWeaver can:
Schedule messaging at fixed or custom intervals
Set reminders for milestones in customer lifecycle: anniversary, new product releases
Compare message effectiveness with A/B testing
Build and maintain personal and scalable relationships with customers
SocialWeaver builds and engages a meaningful
community around your brand »